Support & Assistance

To register a BGL Capital account, click on the "Register" button in the navigation bar. Fill out the registration form with your basic details, including your full name, email, and a secure password. Verify your email through the confirmation link sent to your inbox to activate your account.

Log in to your account, head to the Deposit section, and select your preferred funding method (USDT, Local Depositor LKR, Neteller, Skrill, etc.). Enter the amount and follow the instructions to secure and complete your transaction. Funds will appear in your account after confirmation.

Withdrawal requests are processed promptly by our finance team. Local bank withdrawals typically complete within 2 to 24 hours, while cryptocurrency and e-wallet transfers are generally processed within 1 to 2 hours of approval.

For KYC (Know Your Customer) account verification, you will need to upload a high-quality copy of a valid government-issued ID (National Identity Card, Passport, or Driver's License) and a Proof of Address (utility bill or bank statement issued within the last 3 months).

We support a wide variety of transaction methods including local LKR bank transfers, XM Local Depositor service, Tether (USDT), Skrill, Neteller, and Deriv. Details and rates for each method can be checked inside your wallet dashboard.

Our Referral Program rewards you for inviting new active traders. You receive a bonus based on their deposit size and trading volumes, plus accumulate loyalty points that can be redeemed for exclusive trading rewards or cashouts.

If your transaction faces a delay or shows as unsuccessful, copy the transaction ID or receipt, log in to BGL Capital, and contact our Live Chat support immediately. Alternatively, open a Support Ticket detailing your issue, and our team will resolve it within 2 hours.

Yes, BGL Capital implements advanced Tier-1 security standards including 256-bit SSL encryption, isolated servers, and cold storage for digital assets to safeguard your personal data and funds against any unauthorized access.